Our Material & Care

All our jewellery are made from natural diamonds & gemstones set in 14K or 18K karat gold. Each one is a perfect gift for yourself or someone special. They are designed to withstand water and scratches from daily wear - "Everyday jewellery, made to last"

Natural Diamonds & Gemstones

At mori, you will find high quality natural diamonds & gemstones with confidence. All our stones are responsibly sourced diamonds from certify suppliers. Every stone that we use is handpicked by our experience team to ensure that they each stand out and are of the highest quality.

 

We only use top colourless or near colourless diamonds range in F/G colour above. It is our mission to source quality gemstones from around the world to ensure our jewellery will stand the test of time.

our quality

Solid 14k/18k Gold

14 karat gold provides a good combination of a rich color, good durability and affordability. It is made up of 58% gold and 42% alloy, whereas 18 karat gold is made up of 75% gold and 25% alloy.

 

18K gold has a richer yellow overtone compared to 14k and both materials are among the most popular selections for modern jewelers.

our quality

Jewellery Care

Our jewellery is made to withstand wear and tear of modern life, but bear in mind that they are made from precious material and delicate stones. Looking after your jewellery is still important to keep them naturally shiny.

 

To maintain the shine of your jewellery, brush it lightly with a soft-bristled brush using warm water and detergent-free soup (except pearl and emerald). Buff gently with a clean cloth, always store your pieces in a safe & dry place when not worn to protect them from the elements of daily exposure. Pearl and emerald require special care, avoid direct contact with chemicals found in perfume or other cosmetics, and also avoid contact with water.

Frequently Asked Questions

We understand how much you treasure your jewellery, and we have you covered! From the date of your purchase, we will take care of your product if the material is damaged or if there are manufacturing defects. Lost items, any modifications done to the product by a third party or improper use/storage or your jewellery will not be covered by the warranty.

Jewellery can be worn off due to everyday wear and tear, we are committed to help you keep them in nice condition. If your precious jewellery is damaged and needs repair, you can bring them to our retail shop to inspect and repair. Our helpful jewellery experts will walk you through it and provide a quotation. For online orders, please contact us by email mail@mymori.co or +852 9090 7273 you can send your jewellery to 62 Lee Garden Road, Causeway bay, Hong Kong (Shipping and return shipping will not be covered). Once we receive your product and repair, we will ship it to your return address or contact you for pick up at one of our stores.

Most of our rings can be resized after purchase, it will take 10 working days for resizing at $300 hkd per item. Send us the details so we can give you a better idea of the cost and lead time!

Please bring it to our retail store, our gold smith will check and inspect your jewellery. We offer re-plating or repolishing to restore your jewellery to its mint condition. The process with take 10 working days at $300 hkd per item.

Most of our jewellery have an adjustable slider to fit every size. Some of you might prefer having a fixed length on your necklace & bracelet. If that's the case, do let our jewellery sales team know and they will measure your perfect size and have the best fit work out for you.

Always keep your jewellery in a safe place when you take them off, small dainty items are easy to get lost, store them in our jewellery box or pouch, avoid leaving your jewellery on hard surfaces.

The best way to clean your jewellery is by using a jewellery cloth. For diamond jewellery, you can wash them with gentle water, mix in a few drops of detergent and brush gently with a small brush. Dry the jewellery using soft towels. For chain items or necklaces, you can leave them on a soft surface and blow dry with mild temperature.

These gemstones are more delicate than others, you should take them off when doing sports or showers. Avoid water and other chemicals such as perfumes, clean them gently with jewellery cloth and store in a dry place avoiding direct sunlight.

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